Edgewood's Intranet hosts a RealPage Support Tab that holds product information for the variety of RealPage products used at our sites. Each product page will show a product description, pricing information, and a Reference Library. This library contains helpful links, implementation files, administrative references, and resident-facing communications.
RealPage property maintenance software lets you modernize your maintenance process. With OneSite Facilities you can quickly assign work orders and make-readies, view detailed reports, and perform move-in and move-outs lightning-fast using your phone. You can monitor open jobs, measure performance to make improvements and shorten response times while cutting costs.
It is intended to assist in establishing maintenance standards, measuring technician performance, managing assets, and automating the make-ready and preventative maintenance processes. A Resident Portal is required for residents to put this information in themselves.
Note: This product is bunded in the Core Suite of products that are standard for each site with Edgewood. Also included in the Core Product Suite are Affordable Waitlist (for HUD properties), OneSite Central Reporting, and OneSite Facilities.
Mobile Facilities App
This app helps your techs stay in the field closing more service requests without having to come back to the office to turn in and get more paperwork. And since everyone has a mobile device there’s no need to adapt your business to using the facilities software. Your techs and staff will be able to generate new service requests on the fly; they can be proactive instead of reactive, which helps your community manager. An entire inspection can be done right from the app including any chargebacks to the resident. We’ll also help make those make-ready whiteboards a thing of the past. There is also a mobile facilities tablet that can be purchased by the property.
The RealPage Facilities and Mobile Facilities App lets you do and track every step, in real-time, right in the app for everyone to see. That way there’s no question as to what needs to be done or has already been done. In addition, there is a full reporting utility that allows you to just go into the software, choose the unit that you want, select the move-in and move-out inspections, and compare them side-by-side.